How can we help you?

Find answers to common questions and get the support you need

Getting Started

How do I create an account?

Creating an account is easy! Click the "Sign Up" button, enter your email, choose a username, and create a password. You can also sign up using your Google or Facebook account for faster registration.

How do I upload my first post?

After logging in, click the "+" button to create a new post. You can upload photos, videos, or create text posts. Add a caption, tags, and choose your audience before publishing.

How do I find and follow other creators?

Use the search function to find creators by username or interests. You can also browse the "Discover" page to find trending creators and content in your areas of interest.

Monetization

When can I start earning money?

You can start receiving tips immediately after creating your account. For the Creator Fund, you need 10K+ followers and 100K+ monthly views. Subscriptions require 1K+ followers.

How do I get paid?

Payments are processed monthly via PayPal, bank transfer, or digital wallet. You need to add your payment information in your account settings and reach the minimum payout threshold of $50.

What percentage does HIPPITY take?

HIPPITY takes a 15% platform fee from tips and subscriptions, and 10% from Creator Fund earnings. Brand partnership earnings have no platform fee - you keep 100%.

Content Creation

What types of content perform best?

Authentic, engaging content that provides value to your audience performs best. This includes tutorials, behind-the-scenes content, trending challenges, and content that encourages interaction.

How do I use hashtags effectively?

Use a mix of popular and niche hashtags relevant to your content. Aim for 5-10 hashtags per post. Research trending hashtags in your category and create branded hashtags for your community.

What are the content guidelines?

Content must be original, respectful, and follow our community guidelines. No hate speech, harassment, spam, or inappropriate content. Always respect copyright and give credit when using others' work.

Account Settings

How do I change my username?

Go to Settings > Account > Username. You can change your username once every 30 days. Choose carefully as your followers will need to find you with the new username.

How do I make my account private?

In Settings > Privacy, toggle "Private Account" on. When your account is private, only approved followers can see your content and you'll need to approve follow requests.

How do I delete my account?

Go to Settings > Account > Delete Account. This action is permanent and cannot be undone. All your content, followers, and earnings history will be permanently deleted.

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